Randy Pitchford Remains Defiant About Borderlands 4 PC Issues

Borderlands 4 debuted with largely good reviews from critics as well as some brutally negative reviews on Steam about optimization problems with the PC port. Gearbox Studios CEO Randy Pitchford has been one of his game’s most outspoken defenders, and he has disputed players’ accounts about performance problems in Borderlands 4. Pitchford has also continued to be vocal on social media in the face of pushback from fans.

The majority of Pitchford’s messages have included instructions and tips about how to get Borderlands 4 to perform better on PC and consoles. However, Pitchford’s frustration with his fan interactions has boiled over a few times. In the post below, Pitchford suggests that a player should “get a refund from Steam if you aren’t happy with it,” before making an analogy: “I would not put a Ferrari engine in a monster truck and expect it to drive like a Ferrari.” He also went on to offer optimization advice.

In a later post, Pitchford noted that a patch is in the works for PS5 Pro users who are having issues with the game.

Pitchford shared a small selection of hate mail he received, including at least one that used racist language. When responding to a message about mods that fix some of the game’s issues, Pitchford offered to signal boost them.

Another user accused Pitchford of being “insufferable,” and he responded by reiterating his desire to help players.

There are separate issues with the game as well. Gearbox has sent out an alert about a bug that may erase all of your skill points. Gearbox has also noted the PC performance problems and offered several suggestions for players to manage them. But if you’re already knee deep in the game and looking for help, check out GameSpot’s Borderlands 4 guides hub for several helpful features, tips, and tricks.

Borderlands 4 is out now for Xbox Series X|S, PlayStation 5, and PC. The Switch 2 port will be released on October 3.